Frequenty Asked Questions
586-716-5378
Send Us Email:
chesterfieldpartyrental@comcast.net
About Our Company
Chesterfield Party Rental started in 1997. We are a fully insured, family-owned and operated
company, which means you can be assured of getting high-quality, personalized customer service
every time. We're certainly not the biggest party rental company around, but that is exactly why we
are able to offer you the personalized attention you deserve and need for your event. All of our tents
are commercial-grade, U-V and flame-retardant, and waterproof for maximum weather enjoyment.

Delivery/Fuel Fees
We are a full-service company, which means we deliver all equipment directly to you. All orders
under $100.00 are subject to a delivery charge (charge varies based on the item(s) being
delivered). Delivery within 20 miles is free. Due to rising fuel costs, a small fuel-surcharge may be
applied to all deliveries.

Payment Methods
A 25% deposit is due within 2 weeks of reserving items. The balance is then due upon delivery.
We accept cash, check, or Mastercard/Visa.

When Will My Items Be Delivered/Picked-Up?
Saturday Parties: Tent, table, and chair deliveries begin Thursday Morning and continue through
Friday Evening and are
scheduled according to area. You do not have to be home for delivery,
however, it is recommended. Special arrangements can be made for a particular delivery day
and/or time, however, a $25.00 fee will be imposed. Pick-Ups begin as early as 6:00 a.m. Sunday
and continue through Monday evening (you do not need to be home for pick-up as long as all
equipment is accessible).

Sunday Parties: If your order was not delivered on Thursday, Friday, or Saturday, it will be delivered
between 7:00 a.m. and 12:00 noon on Sunday. You do not have to be home for delivery, however, it
is recommended. Pickups begin on Monday through Tuesday evening (you do not need to be
home for pick-up as long as all equipment is accessible).

What Should I Do Before Delivery?
  • Arrange to have the lawn cut prior to your scheduled delivery time. If this cannot be done,
    the tent can still be set-up with the tables and chairs placed in an alternate area.

  • Stake out the area where the tent is to be set-up and/or arrange to have someone home to
    ensure the tent is placed where you want it. Add 5 feet to the tent size for staking. Mark
    sprinkler lines in the area where the tent will be set-up.

  • Clear at least one lane of the driveway for delivery access.

  • When decorating, Crepe Paper, Colored Streamers, and Silly String and NOT allowed on,
    in or near tents (causing staining)! Tiki torches, firepits, fireworks, etc. are also prohibited
    near tents.

  • Table Covers are highly recommended for tables.

What Should I Do After My Event?
Wipe down tables & chairs and stack/fold them under the tent for pickup just as they were
delivered. Please make sure all items are accessible for pick-up. There will be a $25.00 clean-up
fee imposed for items not cleaned up. Our customers helping keep our equipment clean is what
keeps our costs to you so low!